Privacy Policy

To provide efficient delivery services, we collect the following types of data:

• Personal Identity: Name, phone number, and email address for account creation.
• Geolocation Data: Real-time location data to facilitate accurate pickup and delivery addresses.
• Transaction Data: Order history and payment references (processed securely via Paystack). Note: We do not store your full credit card details on our servers.
• Communication: Records of your interactions with our support team or riders.

We use your information strictly to:

• Process and fulfill your food orders and logistics requests.
• Connect you with nearby Riders and Restaurants.
• Send real-time updates regarding order status (e.g., "Rider has arrived").
• Improve our platform's safety and security algorithms.

We do not sell your personal data. However, to fulfill our service, we must share limited data with:

• Riders/Dispatchers: Your name, phone number, and delivery address are shared with the assigned rider to ensure successful delivery.
• Vendors/Restaurants: Your order details are shared with the vendor to prepare your package or meal.
• Legal Authorities: If required by Nigerian law or to protect the safety of our users.

We implement industry-standard encryption protocols (SSL) and secure servers to protect your data. While no digital platform is 100% invulnerable, we take every commercially reasonable step to prevent unauthorized access, loss, or misuse of your information.

Under the Nigerian Data Protection Regulation, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data ("Right to be Forgotten").
• Withdraw consent for marketing communications at any time.